FOR THE LOVE OF LEADERSHIP ARCHIVE

Wrong Turn, Right Way - Learning from our mistakes

I drove myself to physical therapy the other day without using my GPS. It wasn't a big undertaking - the PT office is on the same road as the grocery store that immediately made Crofton feel a bit like home (Wegmans), and behind the Dick’s Sporting Goods where we stop frequently for baseball gear.

However, the office is in a cluster of new buildings that all look alike and have a unique traffic pattern running through them. Up to this drive, I had let the GPS guide me through the maze of roads and medians, right to the front door.

This time, without my GPS, I found myself stuck behind a Petco with plenty of delivery trucks, but no cut-through to the PT.

My first thought was to open up Maps, but I decided to just turn around and figure it out on my own. I made my way back and got to PT with a couple minutes to spare and I’m pretty confident that the next time I go, I’ll get it right on the first try.

This experience made me reflect on how much less I (we?) learn when we just follow a step-by-step plan. When I used my GPS, I had the turn-by-turn and I didn't make mistakes. But I also didn’t learn. I stayed dependent on the GPS.

When I took the wrong turns and had to navigate back to the route on my own, I became much more attuned to the path and actually learned from the drive.

So many of the things we do these days come with tech support that prevents us from needing to exercise our brains - We don’t make wrong turns or call wrong numbers. We don’t accidentally tape over our favorite shows or double expose our film.

Little, low-stakes mistakes matter. They train our brains to learn and grow from experience. And they teach us how to recover and build resilience.

We need that, because the bigger, most important things in life still don’t have step-by-step instructions and answers you can Google. We have to figure it out on our own and learn from the missteps we make along the way.

Things like:

  • Navigating difficult staffing decisions where at least one person is going to be really unhappy with the outcome.
  • Having a difficult conversation with the client who is repeatedly overstepping your agreement and it’s time to reset some boundaries.
  • Figuring out who to learn from and listen to (and who to tune out) as you can pave your own way.

No matter how committed we are to avoiding mistakes, especially the ones that negatively impact others, we inevitably will make them.

Learning from little mistakes won’t prevent us from making the bigger mistakes.

It will prepare us to recover and learn from them faster.

Start small where you can. Turn off the GPS on a regular route and see what you learn along the way.

Much love,

Laura